Terms & Condition

Terms & Condition

A Terms and Conditions agreement is the agreement that includes the terms, the rules and the guidelines of acceptable behavior and other useful sections to which users must agree in order to use or access your website and mobile app.

Our contract with you

Window / Door Measurements & Order Instructions

1. Check Measurements Guide:
Please refer to our Measurements (CM) Guide by clicking here.

2. Provide Photos:
Send us a clear picture of each window/door including the width and drop (height) measurements.

3. Choose Style:
Select the type of curtains or blinds you’d like for each window., add any specific instructions.

4. Free Quotation:
We’ll provide a free quotation based on your measurements and selections.

5. Final Measurement Confirmation:
Our team will confirm the final measurements before you place your order (confirmation via email).

6. Payment:
Full payment is required before your order is placed.

7. Support:
RG Decor – Here to Help!
Text Us for any assistance.

8. Order Policy:
Please note that orders are non-refundable once placed as it’s made to measure To confirm the order, please notify us via the email provided.

You have 48 hours from the date your order is confirmed to make any changes. Any requests made after this period will not be accepted.

Please note that the estimated delivery timeframe for your order is 4–5 weeks.

Orders will be processed upon receipt of full payment.

We offer a 5-year warranty (charges may apply)

If a customer changes their mind after an order has been confirmed, please contact us as soon as possible. Customers have 48 hours from the time of confirmation to cancel their order.

Please note: Cancellations made after 48 hours are not eligible for a refund of the payment.

Order and Survey

To confirm the order notify us by the email provided.

Rights to make changes

You have 48hours to make any changes, from the date customer confirmed their order. Any changes after that will not be taken into account.

Delivery

It will take around 4-5 weeks for the delivery of your order.

Price and Payment

Require full payment to place order.

Our warranty to you

We are offering 5 years warranty (charges May apply)